Frequently Asked Questions

Everything you need to know about shopping with Dressbarn

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status by logging into your Dressbarn account.

What is your return policy?

We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that certain items, such as final sale products, are not eligible for return.

Do you offer international shipping?

Currently, Dressbarn ships to the United States and select international territories. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How do I determine my size?

We provide a comprehensive size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and buy now, pay later options like Afterpay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our customer support team.